Kshitij Anand

Remote (Permanent, full-time)

• Led end-to-end design across 5+ HRIS products, embedding AI-assisted experiences across Time & Attendance, Payroll, Scheduling, Core HR, and Onboarding.
• Designed AI-powered workflows and interaction patterns, using research insights to simplify complex HR tasks and accelerate employee and administrator decision-making.
• Drove design-system integration across product teams, standardizing 20+ reusable components and patterns and structuring designs for more consistent, machine-readable, AI-assisted delivery.
• Helped evolve NEOGOV's design system architecture across 2 libraries, standardizing components, documentation, and reference patterns to support scalable Replit-assisted design to code workflows.
• Led 0-1 design for NEOGOV's Document Management System, defining AI-assisted workflows, core UX patterns, and scalable system foundations from early discovery through production.

Toronto, ON (Contract, collaboration with iSchool Institute)

• Led end-to-end design of a remote patient-care platform for oncology, creating 25+ wireframes, 3 interactive prototypes, and user flows that addressed 5+ critical nursing challenges and reduced data capture time by an estimated 30%.
• Integrated AI-powered features (voicemail transcription, automated triage tagging, and smart documentation prompts) by collaborating closely with ML engineers to ensure clinical relevance and usability.
• Conducted user research (interviews, usability tests, surveys, and contextual inquiries in 6 cancer clinics) with nurses, doctors, and patients; synthesized insights to drive evidence-based design decisions.
• Facilitated 10+ co-creation workshops with cross-functional teams and iterated on prototypes that boosted nurse satisfaction by 25% as measured through post-workshop surveys, and enhanced the perceived efficiency of patient care delivery.

Toronto, ON (Contract)

• Led the end-to-end UX design of the Client Profile Details (CPD) screen within the Client 360 CRM tool, enhancing usability and visual hierarchy for over 10,000+ advisors across retail banking channels.
• Facilitated 50+ usability sessions, including task-based testing and in-depth interviews, generating over 100 hours of qualitative feedback to inform iterative product design and key stakeholder decisions.
• Contributed to RBC's enterprise design system by creating and documenting 50+ new reusable components and variants, improving consistency and reducing future design and development time.

Toronto, ON (Contract)

• Led Agile ceremonies such as sprint planning, daily stand-ups, and retrospectives, facilitating clear communication and team collaboration to keep projects on track.
• Developed over 30+ user stories, refining them with acceptance criteria and collaborating with the development team to ensure successful implementation and delivery.
• Redesigned 20+ key screens of the Scotia Business Hub system used by advisors to onboard clients, improving usability and streamlining the onboarding process for small business customers.

Toronto, ON (Contract)

• Led a design thinking project with a team of researchers, aimed at improving the student experience at U of T by engaging faculty and students in discussions on access, student development, and community building, resulting in a 60% boost in connectedness.
• Designed the U of T Clubhouse app (iOS native), increasing student club engagement by 40% through accessible, intuitive UI and community-focused features.

Remote (San Francisco, CA)

• Led end-to-end product design for a new EdTech platform across mobile and web, delivering 30+ wireframes, 10+ high-fidelity mockups, and 3 interactive prototypes that ensured a cohesive and scalable cross-platform experience.
• Conducted 15+ user interviews, 5 usability testing rounds, and developed 4 key personas and 3 journey maps. Insights directly informed design improvements and drove a 47% increase in overall user engagement.
• Used Google Analytics and Hotjar heatmaps to validate design hypotheses, refine 5 key user flows, and optimize 3 conversion funnels, resulting in a 35% increase in mobile user retention.
• Delivered high-fidelity Figma prototypes that secured buy-in from 6+ stakeholders, aligning design direction with business goals and improving feature prioritization efficiency by 40%.